GENERAL TERMS AND CONDITIONS
Pursuant to Article 18 of the Real Estate Brokerage Act (Official Gazette Nos. 107/07, 144/12, 14/14, 32/19), the company 2 L.N. d.o.o., OIB: 78186009048, Rovinj – Rovigno, Hermana Dalmatina 9, on 25 March 2026 adopts the following:
GENERAL TERMS AND CONDITIONS OF REAL ESTATE BROKERAGE
I. General Provisions
These General Terms and Conditions (hereinafter: General Terms) regulate the relationships between the Broker, the Principal and third parties entering into a Brokerage Agreement and form an integral part thereof.
The General Terms form an integral part of the Real Estate Brokerage Agreement (hereinafter: Brokerage Agreement), which is concluded in writing between the Broker and the Principal and which, for each individual case, defines their respective rights and obligations.
In the event of any conflict between the General Terms and the Brokerage Agreement, the provisions of the specific Brokerage Agreement shall apply.
II. Definitions
For the purposes of these General Terms, individual terms shall have the following meanings:
Real Estate Broker – the Real Estate Broker is the company 2 L.N. d.o.o., OIB: 78186009048, Rovinj – Rovigno, Hermana Dalmatina 9, which fulfils the requirements for carrying out real estate brokerage activities prescribed by the Real Estate Brokerage Act (hereinafter: Broker) and which owns the Adriatico real estate agency brand, under which it performs brokerage activities.
Real Estate Agent – a natural person who has passed the professional examination for performing real estate agent activities and is registered in the Register of Agents.
Principal – the Principal is a natural or legal person who enters into a written Brokerage Agreement with the Broker.
Third Party – a Third Party is a person whom the real estate broker seeks to connect with the Principal for the purpose of negotiating the conclusion of a legal transaction relating to a specific property.
A Third Party may also become a Principal provided that they have entered into a separate Brokerage Agreement with the Broker.
Brokerage – means real estate brokerage, i.e. activities undertaken by the Broker to connect the Principal with a Third Party, as well as negotiations and preparation for the conclusion of legal transactions concerning a specific property, particularly in relation to purchase, sale, exchange, rental, lease and other transactions.
III. Real Estate Brokerage Agreement
Under a Real Estate Brokerage Agreement (hereinafter: Brokerage Agreement), the Broker undertakes to endeavour to find and connect the Principal with a Third Party for the purpose of negotiating and concluding a specific legal transaction involving the transfer or establishment of a specific right over real estate, while the Principal undertakes to pay the Broker a brokerage fee if such legal transaction is concluded.
The Brokerage Agreement shall be concluded in writing and for a fixed period, and brokerage activities may not be performed without a concluded agreement.
If the contracting parties do not agree on the duration of the agreement, the Brokerage Agreement shall be deemed to have been concluded for a period of 12 months.
The Brokerage Agreement must contain:
– details of the Broker and the Principal
– subject of the brokerage
– type and essential content of the legal transaction for which brokerage services are provided
– amount of the brokerage fee
– information on all additional services and costs related to brokerage, if agreed by the Broker and the Principal, including the type and amount of such costs and the party responsible for their payment, where such related services apply
– registration number in the Register of Brokers.
An integral part of the Brokerage Agreement is the price list valid at the time the Brokerage Agreement is concluded, indicating the relevant date and year, on the basis of which the brokerage fee has been agreed and signed by the Broker and the Principal or Third Party.
Exclusive Brokerage
Under a Brokerage Agreement, the Principal may undertake not to engage any other broker for the transaction concerned, provided that such obligation is expressly agreed.
If, during the validity of an exclusive Brokerage Agreement, the Principal concludes a legal transaction involving the transfer or establishment of a specific right over real estate through another broker, where the exclusive Broker had been instructed to provide brokerage services for that transaction, the Principal shall be obliged to pay the exclusive Broker the agreed brokerage fee and reimburse any additional actual costs incurred during the brokerage process.
Termination of the Agreement
A Brokerage Agreement concluded for a fixed period shall terminate upon expiry of the agreed period if, within that period, the transaction for which brokerage services were provided has not been concluded, or upon termination by either contracting party.
The Principal shall reimburse the Broker for costs which were expressly agreed to be paid separately by the Principal.
If, after termination of the Brokerage Agreement, the Principal concludes a legal transaction resulting from the Broker’s activities undertaken before termination of the Agreement, the Principal shall be obliged to pay the Broker the brokerage fee in full.
IV. Obligations of the Broker
Under the Real Estate Brokerage Agreement, the Broker undertakes to:
1. endeavour to find and connect the Principal with a person for the purpose of concluding the brokered transaction,
2. inform the Principal of the average market price of similar properties,
3. obtain and inspect documents proving ownership or another property right over the property concerned,
4. carry out the necessary activities for presenting and marketing the property, advertise the property appropriately and perform any other activities agreed under the Agreement which exceed standard presentation activities, for which the Broker shall be entitled to separately agreed costs,
5. permit or refuse property viewings in accordance with the interests of the Principal and the professional assessment of the Broker, exercising the due care of a competent professional,
6. protect the Principal’s personal data and, upon written instruction, keep confidential as a business secret information relating to the property and the transaction for which brokerage services are provided,
7. where the subject of brokerage is land, verify its designated use in accordance with spatial planning regulations,
8. inform the Principal of all circumstances relevant to the intended transaction which are known or ought to be known to the Broker.
V. Obligations of the Principal
Under the Real Estate Brokerage Agreement, the Principal undertakes to:
1. inform the Broker of all circumstances relevant to the performance of brokerage services and provide accurate information about the property and, if available, provide access to the location permit, building permit, occupancy permit or location information relating to the property concerned, as well as evidence of compliance with obligations towards third parties,
2. provide the Broker with documents proving ownership or another property right over the property and disclose all registered and unregistered encumbrances,
3. enable the Broker and Third Party to inspect the property,
4. inform the Broker of all material information regarding the property, including its description and asking price,
5. pay the Broker the brokerage fee,
6. where expressly agreed, reimburse the Broker for costs exceeding ordinary brokerage expenses,
7. notify the Broker in writing of all changes relating to the transaction for which the Broker is authorised, particularly changes relating to ownership of the property,
8. if the Principal wishes to remain anonymous, the Principal shall not be obliged to disclose their identity to a Third Party until the legal transaction is concluded.
The Principal is not obliged to enter into negotiations or conclude a legal transaction with a Third Party identified by the Broker, and any provision of a Real Estate Brokerage Agreement stipulating otherwise shall be null and void.
If the Principal fails to act in good faith, the Principal shall be liable to the Broker for damages and shall reimburse all incurred costs, which may not be less than one third nor exceed the agreed brokerage fee for the brokered transaction.
VI. Brokerage Fee
The amount of the brokerage fee shall be determined by the Real Estate Brokerage Agreement.
The Broker acquires the right to the brokerage fee only after the conclusion of the agreement for which brokerage services were provided, unless it has been agreed that such right arises upon conclusion of a preliminary agreement.
The Broker may not request partial or full payment of the brokerage fee in advance, i.e. before the conclusion of the agreement or preliminary agreement referred to in paragraph 1 of this Article.
Costs of additional services not included within standard brokerage services may be charged in the amount of the actual costs incurred, provided this has been separately agreed with the Principal.
If the Brokerage Agreement terminates and the Principal subsequently concludes a legal transaction with a Third Party which is a direct consequence of activities undertaken by the Broker before termination of the Agreement, the Broker shall be entitled to the full brokerage fee, unless otherwise agreed.
The Broker shall not be entitled to a fee if the Broker personally concludes with the Principal the agreement which was the subject of the brokerage, or if such agreement is concluded with the Principal by the Broker’s agent who performed the brokerage activities.
The Broker may not charge a brokerage fee to a Third Party who assumes the role of buyer, tenant or another party in the legal transaction if that Third Party has not concluded a Brokerage Agreement with the Broker.
In connection with brokerage services for the same property, the Broker may charge a brokerage fee to both the Principal and a Third Party who becomes a Principal, provided that a separate Brokerage Agreement has been concluded with each party.
If the Broker has concluded a Brokerage Agreement with the Principal and a Brokerage Agreement with a Third Party for the same property, and those agreements provide that both contracting parties shall pay a brokerage fee, the total amount of brokerage fees charged to the Principal and the Third Party under those Brokerage Agreements for the same property may not exceed the maximum brokerage fee specified in the valid price list at the time those Brokerage Agreements were concluded.
If the Broker has concluded a Brokerage Agreement with the Principal and a Brokerage Agreement with a Third Party for the same property, and those agreements provide that only one contracting party shall pay the brokerage fee, the Broker may charge that party a brokerage fee only up to a maximum of one half of the brokerage fee specified in the valid price list at the time the Brokerage Agreement was concluded.
Before concluding a Brokerage Agreement, the Broker shall inform the contracting parties in writing of the amounts of the individual brokerage fees and their total amount.
VII. Personal Data Protection
By signing the Agreement, the Principal confirms that they have been informed that the Broker, acting as data controller, collects and processes the personal data of the Principal’s authorised persons exclusively for the purpose of performing this Agreement. The Principal hereby gives explicit consent to such processing in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and the Personal Data Protection Policy of 2 L.N. d.o.o., available on the Agency’s website. Personal data are collected in written form when the Agreement is concluded.
Data collected upon conclusion, amendment or supplementation of the Agreement (name and surname of the director or signatory of the Principal, address, date of birth, OIB, e-mail address and telephone number) are entered electronically into the computer system and stored in digital form protected by password.
Original copies of the Agreement are stored physically in specially secured files without the possibility of unauthorised access, as well as electronically on the Broker’s computers.
The collected data shall be used exclusively for the purpose for which they were collected.
The data shall be stored for the duration of the Agreement and after its termination for the purpose of regulating legal relationships arising from the contractual relationship, i.e. until the expiry of the statutory limitation periods prescribed by applicable legislation.
The Principal gives consent to the Broker to disclose the collected data to third parties in the event of a transfer of business or establishment of business cooperation, including but not limited to accounting and bookkeeping purposes.
By signing the Agreement, the Principal confirms that, prior to its conclusion, they were informed of the manner in which personal data are used by the Broker and its employees. The Broker shall process personal data in accordance with applicable regulations governing personal data protection.
Authorised persons of the Principal, signatories and employees of the Principal, as data subjects, have the right to request from the Broker, as data controller and/or processor, the exercise of all rights granted to them under applicable personal data protection regulations.
Access to personal data shall be granted exclusively to persons specifically authorised by the Broker.
The Broker shall process personal data in accordance with applicable laws and implement appropriate technical, organisational and security measures to prevent unauthorised access, misuse, loss, disclosure or destruction of data.
VIII. Final Provisions
Any matters not expressly regulated by these General Terms shall be governed by the provisions of the Real Estate Brokerage Act, the Civil Obligations Act, the Act on the Prevention of Money Laundering and Terrorist Financing, and other relevant regulations.
These General Terms shall enter into force on 1 April 2026.
PRICE LIST OF SERVICES
PRICE LIST of brokerage fees for brokerage services provided in connection with the purchase and sale, exchange, lease and rental of real estate, in accordance with Article 28 of the Real Estate Brokerage Act.
The fee for the Broker’s services shall be individually agreed in the Brokerage Agreement. When determining its amount, consideration shall be given to the value of the property, the characteristics of the legal transaction, the agreed form of brokerage and the scope of the tasks undertaken.
The basis for calculation shall be the agreed purchase price of the property or its value. The exact percentage applicable to a specific transaction shall be determined in the Brokerage Agreement.
The obligation to pay the fee lies with the contracting party that has assumed such obligation by entering into a Brokerage Agreement with the Broker.
Where the Broker acts in the same legal transaction on the basis of separate agreements with both parties, the obligation and amount of the fee for each party shall be determined by their respective Brokerage Agreement, subject to the limitations prescribed by the applicable Real Estate Brokerage Act.
1. BROKERAGE IN PURCHASE AND SALE, EXCHANGE AND OTHER FORMS OF TRANSFER OF OWNERSHIP
SALE
Brokerage fee for the sale of real estate (charged to the seller):
Amount as of 10 September 2026
MINIMUM FEE 1% + VAT
MAXIMUM FEE 10% + VAT
Services included in brokerage services for the seller:
– advertising the property and preparing a marketing plan,
– managing the entire sales process until conclusion of the sale and purchase agreement,
– engaging, at the Broker’s own expense, professional associates (lawyer, surveyor, architect, etc.).
PURCHASE
Brokerage fee for the purchase of real estate (charged to the buyer):
Amount as of 10 September 2026
MINIMUM FEE 1% + VAT
MAXIMUM FEE 10% + VAT
The Broker provides an active property search service for the buyer as Principal, including:
– defining and analysing the buyer’s requirements
– searching the market and continuously informing the buyer about new properties that meet their requirements
– property viewings,
– conducting negotiations and managing the purchase and sale process in general.
EXCHANGE
In the case of a property exchange, the brokerage fee shall be charged to each party to the exchange, and the percentage shall be calculated on the value of the property acquired by that party through the exchange.
Amount as of 10 September 2026
MINIMUM FEE 1% + VAT
MAXIMUM FEE 10% + VAT
2. BROKERAGE IN RENTAL AND LEASE
The brokerage fee for concluding a rental or lease agreement shall be agreed based on the anticipated duration of the rental or lease, the amount of the monthly rent or lease payment, and the scope of the Broker’s engagement.
Minimum fee: 25% + VAT
Maximum fee: 200% + VAT
Amount as of 10 September 2026
Minimum fee: 25% + VAT
Maximum fee: 200% + VAT
The above percentages are calculated on the amount of one month’s rent or lease payment. The final fee for each individual transaction shall be determined in the Brokerage Agreement.
